Privacy Policy

At Shakti Taxi Services, owned and operated by Pooja, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.

1. Information We Collect

• Name, phone number, and email address
• Pickup and drop location details
• Travel date, time, and booking information
• Payment-related information (excluding card or banking details)

2. How We Use Your Information

• To process, confirm, and manage taxi bookings
• To provide customer support, trip updates, and service-related communication
• To improve our services, operations, and user experience
• To send promotional offers or updates, only if user consent is provided

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. Information may be shared only with authorized drivers or service partners strictly for the purpose of fulfilling your booking and providing the requested services.

4. Data Security

Shakti Taxi Services, owned by Pooja, implements reasonable technical and organizational security measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website performance, and improve functionality. You may disable cookies at any time through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. Shakti Taxi Services is not responsible for the privacy practices, content, or security of such external websites.

7. User Consent

By accessing our website or booking our services, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

8. Changes to This Policy

Shakti Taxi Services reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon publication on the website.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through our official website or customer support channels.